🔐 Privacy Policy

Last updated: August 18, 2025

At Caribbean French Touch, we are committed to protecting the privacy of your personal data. This policy explains what information we collect, how we use it, and what your rights are as a user of our vacation rental website.

1. 📋 Data collected

When you use our site or make a reservation, we may collect:

- Your first and last name, email address, and phone number
- Details of your stay (dates, number of travelers, preferences)
- Your payment information (processed via secure providers)
- Technical data (IP address, browser type, pages viewed)

2. 🎯 Use of data

We use your data to:

- Manage your reservations and requests
- Send you confirmations, useful information, and personalized offers
- Ensure that your stay goes smoothly
- Comply with our legal obligations (billing, accounting)
- Improve our website and services

3. 🤝 Data sharing

Your data is never sold. It may only be shared with:

- Lodgify: for booking and website management
- Payment providers (e.g., Stripe, PayPal): for secure payment processing
- Analytics tools (e.g., Google Analytics): to improve the user experience
All our partners adhere to strict security and confidentiality standards.

4. 🍪 Cookies

Our website uses cookies to:

- Facilitate navigation
- Analyze website performance
- Personalize your experience

You can manage your preferences via your browser settings or our consent banner.

5. 🔒 Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

6. 📬 Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

- Access your data
- Request its rectification or deletion
- Withdraw your consent at any time
- Request data portability
- File a complaint with the CNIL (www.cnil.fr)

For any request relating to your personal data, contact us: caribbeanfrenchtouch@gmail.com